Telmi
Telmi
Client
Client
Client
BNP
BNP
BNP
Industry
Industry
Industry
Retail Banking
Retail Banking
Retail Banking
Use cases
Use cases
Use cases
Digital Companion
Digital Brand Ambassador
Digital Companion
Digital Brand Ambassador
In an effort to streamline costs, bank branches are gradually closing across France. However, a segment of customers is being neglected: those affected by the digital divide. In order to remain competitive, banks must also reinvent the physical customer experience in their digital transformation process. Today, the majority of visits to branches are considered "low-value added": depositing checks or money, obtaining information on debit cards, or setting spending limits, which can easily be addressed through a virtual assistant.
In an effort to streamline costs, bank branches are gradually closing across France. However, a segment of customers is being neglected: those affected by the digital divide. In order to remain competitive, banks must also reinvent the physical customer experience in their digital transformation process. Today, the majority of visits to branches are considered "low-value added": depositing checks or money, obtaining information on debit cards, or setting spending limits, which can easily be addressed through a virtual assistant.
Digital Bank Receptionist
Digital Bank Receptionist
Digital Bank Receptionist
BNP Paribas has decided to remedy this problem by adding SPooN's technologies to select bank agencies via an interactive screen. This interactive character named ‘Telmi’ is stationed at the front desk to assist customers through various "low-value added banking tasks" and collect customer feedback, allowing banks to gather insights on areas for improvement in their digital banking platforms or physical branch experiences.
BNP Paribas has decided to remedy this problem by adding SPooN's technologies to select bank agencies via an interactive screen. This interactive character named ‘Telmi’ is stationed at the front desk to assist customers through various "low-value added banking tasks" and collect customer feedback, allowing banks to gather insights on areas for improvement in their digital banking platforms or physical branch experiences.
Case Digest
Case Digest
Case Digest
SPooN's solutions are already used by industry leaders to enhance the overall driving experience.
SPooN's solutions are already used by industry leaders to enhance the overall driving experience.
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AI-4U, a digital spatial companion, joins space exploration and aids control center operations on thrilling cosmic journeys.
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Robotics is redefined with the Mirokaï, expressive characters employing interactive animations to elevate user interactions.
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Telmi aids customers at the bank's front desk, handling routine tasks and collecting valuable feedback with his user-friendly interface.
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SPooNy operates at Le Bon Marché, functioning as a personalized intelligent wine shopper for customers.
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Luck-e proposes mood-matching lottery games, forging authentic connections between player and the character.
Learn More
Reno, the humanized co-pilot, enriches digital experiences in new electric Renault vehicles through engaging interactive assistance.
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AI-4U, a digital spatial companion, joins space exploration and aids control center operations on thrilling cosmic journeys.
Learn More
Robotics is redefined with the Mirokaï, expressive characters employing interactive animations to elevate user interactions.
Learn More
Telmi aids customers at the bank's front desk, handling routine tasks and collecting valuable feedback with his user-friendly interface.
Learn More
SPooNy operates at Le Bon Marché, functioning as a personalized intelligent wine shopper for customers.
Learn More
Luck-e proposes mood-matching lottery games, forging authentic connections between player and the character.
Learn More
Reno, the humanized co-pilot, enriches digital experiences in new electric Renault vehicles through engaging interactive assistance.
Learn More
AI-4U, a digital spatial companion, joins space exploration and aids control center operations on thrilling cosmic journeys.
Learn More
Robotics is redefined with the Mirokaï, expressive characters employing interactive animations to elevate user interactions.
Learn More
Telmi aids customers at the bank's front desk, handling routine tasks and collecting valuable feedback with his user-friendly interface.
Learn More
SPooNy operates at Le Bon Marché, functioning as a personalized intelligent wine shopper for customers.
Learn More
Luck-e proposes mood-matching lottery games, forging authentic connections between player and the character.
Learn More
Reno, the humanized co-pilot, enriches digital experiences in new electric Renault vehicles through engaging interactive assistance.
Learn More
AI-4U, a digital spatial companion, joins space exploration and aids control center operations on thrilling cosmic journeys.
Learn More
Robotics is redefined with the Mirokaï, expressive characters employing interactive animations to elevate user interactions.
Learn More
Telmi aids customers at the bank's front desk, handling routine tasks and collecting valuable feedback with his user-friendly interface.
Learn More
SPooNy operates at Le Bon Marché, functioning as a personalized intelligent wine shopper for customers.
Learn More
Luck-e proposes mood-matching lottery games, forging authentic connections between player and the character.
Learn More
Reno, the humanized co-pilot, enriches digital experiences in new electric Renault vehicles through engaging interactive assistance.
Learn More
AI-4U, a digital spatial companion, joins space exploration and aids control center operations on thrilling cosmic journeys.
Learn More
Robotics is redefined with the Mirokaï, expressive characters employing interactive animations to elevate user interactions.
Learn More
Telmi aids customers at the bank's front desk, handling routine tasks and collecting valuable feedback with his user-friendly interface.
Learn More
SPooNy operates at Le Bon Marché, functioning as a personalized intelligent wine shopper for customers.
Learn More
Luck-e proposes mood-matching lottery games, forging authentic connections between player and the character.
Learn More
Reno, the humanized co-pilot, enriches digital experiences in new electric Renault vehicles through engaging interactive assistance.
Learn More
AI-4U, a digital spatial companion, joins space exploration and aids control center operations on thrilling cosmic journeys.
Learn More
Robotics is redefined with the Mirokaï, expressive characters employing interactive animations to elevate user interactions.
Learn More
Telmi aids customers at the bank's front desk, handling routine tasks and collecting valuable feedback with his user-friendly interface.
Learn More
SPooNy operates at Le Bon Marché, functioning as a personalized intelligent wine shopper for customers.
Learn More
Luck-e proposes mood-matching lottery games, forging authentic connections between player and the character.
Learn More
Reno, the humanized co-pilot, enriches digital experiences in new electric Renault vehicles through engaging interactive assistance.
Learn More
AI-4U, a digital spatial companion, joins space exploration and aids control center operations on thrilling cosmic journeys.
Learn More
Robotics is redefined with the Mirokaï, expressive characters employing interactive animations to elevate user interactions.
Learn More
Telmi aids customers at the bank's front desk, handling routine tasks and collecting valuable feedback with his user-friendly interface.
Learn More
SPooNy operates at Le Bon Marché, functioning as a personalized intelligent wine shopper for customers.
Learn More
Luck-e proposes mood-matching lottery games, forging authentic connections between player and the character.
Learn More
Reno, the humanized co-pilot, enriches digital experiences in new electric Renault vehicles through engaging interactive assistance.
Learn More
AI-4U, a digital spatial companion, joins space exploration and aids control center operations on thrilling cosmic journeys.
Learn More
Robotics is redefined with the Mirokaï, expressive characters employing interactive animations to elevate user interactions.
Learn More
Telmi aids customers at the bank's front desk, handling routine tasks and collecting valuable feedback with his user-friendly interface.
Learn More
SPooNy operates at Le Bon Marché, functioning as a personalized intelligent wine shopper for customers.
Learn More
Luck-e proposes mood-matching lottery games, forging authentic connections between player and the character.
Learn More
Reno, the humanized co-pilot, enriches digital experiences in new electric Renault vehicles through engaging interactive assistance.
Learn More
AI-4U, a digital spatial companion, joins space exploration and aids control center operations on thrilling cosmic journeys.
Learn More
Robotics is redefined with the Mirokaï, expressive characters employing interactive animations to elevate user interactions.
Learn More
Telmi aids customers at the bank's front desk, handling routine tasks and collecting valuable feedback with his user-friendly interface.
Learn More
SPooNy operates at Le Bon Marché, functioning as a personalized intelligent wine shopper for customers.
Learn More
Luck-e proposes mood-matching lottery games, forging authentic connections between player and the character.
Learn More
Reno, the humanized co-pilot, enriches digital experiences in new electric Renault vehicles through engaging interactive assistance.
Learn More
AI-4U, a digital spatial companion, joins space exploration and aids control center operations on thrilling cosmic journeys.
Learn More
Robotics is redefined with the Mirokaï, expressive characters employing interactive animations to elevate user interactions.
Learn More
Telmi aids customers at the bank's front desk, handling routine tasks and collecting valuable feedback with his user-friendly interface.
Learn More
SPooNy operates at Le Bon Marché, functioning as a personalized intelligent wine shopper for customers.
Learn More
Luck-e proposes mood-matching lottery games, forging authentic connections between player and the character.
Learn More
Reno, the humanized co-pilot, enriches digital experiences in new electric Renault vehicles through engaging interactive assistance.
Learn More
AI-4U, a digital spatial companion, joins space exploration and aids control center operations on thrilling cosmic journeys.
Learn More
Robotics is redefined with the Mirokaï, expressive characters employing interactive animations to elevate user interactions.
Learn More
Telmi aids customers at the bank's front desk, handling routine tasks and collecting valuable feedback with his user-friendly interface.
Learn More
SPooNy operates at Le Bon Marché, functioning as a personalized intelligent wine shopper for customers.
Learn More
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